Canon Opens Customer Care Centre at Low Yat Plaza


    KUALA LUMPUR, 16 MARCH 2016 - Canon Marketing (Malaysia) Sdn Bhd, Malaysia’s leading imaging solutions provider, has announced the addition of a new Customer Care Centre in Kuala Lumpur recently.

    Centrally located in Low Yat Plaza, Bukit Bintang, the service centre enables consumers to get their Canon cameras and printers serviced and repaired by service technicians who are based at the centre. Consumers will be able to get their printers fixed within 2 working days whilst cameras will be repaired within 5 working days. Consumers will be notified via SMS for collection or they may check the repair status of their cameras and printers online by visiting the URL below:

    Welcome to Canon Customer Care Centre at Low Yat Plaza!

    A customer sends in his camera for repair at Canon Customer Care Centre, Low Yat Plaza

    Low Yat Plaza, a well-established commercial shopping outlet in Kuala Lumpur’s busy city centre, is widely regarded as Malaysia’s largest and most comprehensive IT lifestyle mall. It is a strategic location for Canon to provide better and more efficient product servicing for its consumers.

    The address and contact details are as follows:
    Canon Customer Care Centre - Plaza Low Yat
    Lot No. UG-041C, 041D, 041F, 041G & 041I
    Upper Ground Floor (behind Sin Sin Bookstore)
    No. 7 Jalan Bintang, Off Jalan Bukit Bintang,
    Bukit Bintang Central,
    55100 Kuala Lumpur.
    Nationwide Customer Careline: 1-800-88-2000

    Opening hours are from 10am to 7pm from Monday to Friday.

    The Canon Customer Care Centre at Low Yat Plaza is its second centre in the Klang Valley, after its head office at Peremba Square, Shah Alam, Selangor. Outside of the Klang Valley, customers may visit Canon’s Penang branch at No. 46, Anson Road, 10400 Pulau Pinang to look for camera repairs and services. Furthermore, Canon’s branches nationwide are collection centres for any Canon products in need of repair and service.
    Alternatively, customers may also contact Canon’s Nationwide Customer Careline at 1-800-88-2000 to arrange for the convenience of on-site service.

    Canon service technicians based at the centre will look into the repairs of cameras and printers

    Canon Customer Care Centre at Low Yat Plaza is open on Mondays to Fridays, 10am to 7pm

    About Canon Marketing (Malaysia) Sdn Bhd
    Canon Marketing (Malaysia) Sdn Bhd is a leading provider of cutting edge imaging and information technology solutions for the home and office environments. Established in 1987, it has become a major corporate player in Malaysia. Canon’s Personal and Business segments offer a wide range of quality products that meet the needs of its customers. Focused on the objective of providing excellent products and support to Malaysian users, Canon invested considerable time and effort in developing nationwide network of channel partners to access the market. Canon is committed and will continue to strive to become a household name and a leading brand, sought after for its quality and reliability in products and services, living up to its corporate tagline, Delighting You Always, for now and well into the future.

    For more information please visit