Customer Care Contacts

Contact
 
Corporate Head Office, Showroom & Service Centre
     
Contact Number : 1800-88-2000 (Nationwide Customer Careline)
 
Fax Number : 603 - 5567 9441 (General Line)
 
Official Working Hours : 8:30am – 5:30pm
Closed on Saturday, Sunday, State & Public Holidays.
 
E-mail Address : Email us
 
Official Working Hours: of Customer Care Centre (here)
 
 
Canon Distribution Centre » Logistics Division
     
Contact Number : 603-7842 5875
   
Fax Number : 603-7842 5767
 
*Please take note:
Canon Distribution Centre does not provide any product servicing support. Kindly send all your products for service to the Service Centre located at our Head Office in UOA Business Parkor to your nearest Canon Branch Office.
 
 
Canon Malaysia Branches Telephone Numbers
     
Penang : 604-2383 838
     
     
Malacca : 606-2838 331
     
Johor Bahru : 607-3554 777
     
Kuantan : 609-5173 688
     
Kuching : 6082-575 188
     
Kota Kinabalu : 6088-233 800
     
Terengganu (Sales & Service Depot) : 609-6305 688
     
Kulim (Depot) : 604-4032 077
     
Miri (Sales & Service Rep.) : 6016-226 3285
     
Canon Image Square
     
Mid Valley Megamall : 03-2303 9716
     
Sunway Pyramid : 603-5633 1818
     
Georgetown, Penang : 604-2288 858 / 6016-5214 798
     
     
Canon EOS Pro Centre
     
EOS Boutique
Subang
: 603-5612 0337
     
     
Canon Premium Partners
     
Candyntech Marketing & Services Co. : 6084-317 350
     
Digital Office Automation & Supplies : 609-7444 488
     
Eliteco Marketing & Services : 6089-761 297
     
Kangar Office Automation & Photographic Sdn Bhd : 604-9768 228
     
KOA Office Equipment (Alor Setar) Sdn Bhd : 604-7728 228
     
Mike Trading : 6087-411 761
     
Miri Business Solutions Sdn Bhd : 6085-413 826
     
OA Image Solution Sdn Bhd : 607-4332 668
     
Pusat OA : 6089-273 424
     
Simplex Marketing (M) Sdn Bhd : 606-7637 696
     
Hock Leng Office Supplies : 6089-884 680
     
     
   
  If you are unable to speak to us, kindly leave your details with our Auto Attendant Voice Mail so we can return your call.
*We wish to advise that you are currently in Canon Malaysia's website. Please be informed that our help desk service coverage is limited to Malaysia-based inquiries.

If you are based overseas, we would advise you to send your inquiry directly to the Canon Office of your country to save time.

Here is a list of useful email addresses for your reference:

 
China : rui_shang@canon.com.cn
     
Hong Kong : overseas_enquiry@chk.canon.com.hk
     
India : canonsupport@coecipl.com
     
Philippines : customer_assistance@cspl.canon.com.sg
     
Singapore : general@canon.com.sg
     
Taiwan : services@cmtw.canon.com.tw
     
Thailand : cmt-info@canon.co.th
     
Vietnam : cvro_enq@canon.com.sg
     
Bangladesh, Bhutan, Brunei Darussalam, Cambodia, Indonesia, Laos, Maldives,
Myanmar, Nepal, Pakistan and
Sri Lanka
: cspl_general@canon.com.sg
   
  However, should you still decide to send your enquiry to us, we will be glad to assist by forwarding your inquiry to the appropriate overseas Canon subsidiary for support.