Common Malfunctions - Canon Asia Traveller Protection Programme (ATPP) - Canon malaysia

What causes malfunctions?

Shooting conditions and environment
External forces
Water damage
Power usage of components
Accessories used (battery pack, lens, flashes etc.)
Static electricity
Other unknown factors

What types of malfunctions are encountered during travel?

Lens

Failure to focus
Focusing is not sensitive
Zoom is not smooth
AF inaccuracy
Dust settles on the lens’ interior
Blurred shots

Memory Card

Memory card pins are bent
Memory card pins need to be checked
Memory card “BUSY” is displayed
Incomplete Memory card pins
After shooting and playback, screen does not show display until battery is removed

Digital Camera

Lens error
Camera does not start up
LCD appears blurred or has bright spots
Lens iris does not open
Flash does not fire sometimes

Battery

Power depletes fast
Frequent low battery prompt
Failure to charge - indicator turns green after charging for a few minutes, indicates battery is depleted after battery is inserted

EOS Camera

Shutter button cannot be pressed
Bright dots appear on the CMOS sensor
Dust settles on the CMOS sensor, needs cleaning
LCD display is blurred, blank or has banding
LCD has bright dots
LCD leaks light
LCD flickers when rotated
Flash does not fire sometimes
External flash does not fire
Defective flash synchronization
Camera fails to autofocus
Camera does not start up
Shots are blurred
Firmware updates