18-Oct-2021
0200482710
I have read and understood the disclaimer below
and wish to download the designated software
(Optional)This application facilitates basic maintenance and trouble-shooting for your product.
[Ver.3.3.0]
- The supported models have been added.
- Windows 11 has been added as a supported OS.
[Ver.3.2.1]
- Windows 10 has been added as a supported OS.
- The supported models have been added.
- Installer has been replaced.
[Ver.3.2.0]
- The supported models have been added.
[Ver.3.1.0]
- The supported models have been added.
- Windows 8.1 has been added as a supported OS.
[Ver.3.0.0]
- Windows 8 has been added as a supported OS.
- The supported models have been added.
- From the v3.0.0, Windows 2000 will not be supported.
Therefore, My Printer cannot be installed in the Windows 2000 environment.
[Ver.2.9.5]
- The supported models have been added.
- The [Printer Status] function in the [Troubleshooting] window has been rectified.
[Ver.2.9.0]
- The supported models have been added.
[Ver.2.8.0]
- New models have been added to the supported models.
[Ver.2.5.0]
- New models have been added to the supported models.
[Ver.2.3.0]
- When the XPS printer driver is selected, the On-screen manual for the XPS printer driver will be launched from the Troubleshooting window.
The applicable models are iP2700 series, MX340 series, MX350 series, and MX870 series.
NOTE:
Some models you see here may not be available in your region.
[Ver.2.1.0]
The Diagnose and Repair function:
Enabled for all the models.
[Ver.2.0.0]
1. Newly supports the following models:
iP4700 series, iX7000 series
NOTE:
Some models you see here may not be available in your region.
2. The Diagnose and Repair function for solving the problem that printing does not start has been added. It checks the following 6 items to solve the problem:
(Only for the models listed above.)
(1)Print jobs are accumulated.
(2)Copied icons of the printer exist.
(3)Specified port is not correct.
(4)Printer is off-line.
(5)Printer is paused.
(6)Not selected as an always-used printer
Windows 11
Windows 10(32bit)
Windows 10(64bit)
Windows 8.1(32bit)
Windows 8.1(64bit)
Windows 8(32bit)
Windows 8(64bit)
Windows 7(32bit)
Windows 7(64bit)
Windows Vista(32bit)
Windows Vista(64bit)
Windows XP SP2 or later
The supported OS conforms to the system requirements of the product.
The function [Multiple copies for drivers (icons) of the same printer exist] in [Diagnose and Repair Printer] cannot be executed in the Windows 7/8/8.1/10 environment due to the OS factor.
Download / Installation Procedures
1. Download the file. For the location where the file is saved, check the computer settings.
2. Double-click the downloaded EXE file to decompress it, then installation will start automatically.
Uninstall Procedures
If needed, you can uninstall this program using the Control Panel.
Note :
The steps below are for Windows 7. This procedure may be different for other OSes.
1. On the Start menu, click Control Panel, and then, under Programs click Uninstall a Program
2. A page will open with a list of installed programs. Double click on the program that you want to uninstall.
3. Click "Yes" then "OK", this will complete the uninstallation process.
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