About FC3 / FC5 Compact Personal Copiers and BC-A1 Electronic Whiteboard Copier - Canon Malaysia

07 Mar 2007

About FC3/FC5 Compact Personal Copiers and BC-A1 Electronic Whiteboard Copier

We wish to bring your attention to the following product models

Product model

Sales period

FC3/FC5 Compact Personal Copiers1986 to 1993
BC-A1 Electronic Whiteboard Copier1987 to 1990

A rare occurrence arising from the effects of aging on one of the electronic components on the surface of the circuit boards may cause a phenomenon known as tracking. Tracking is a phenomenon in which dust and humidity can result in the creation of a weak electrical current in an unintended location, resulting in the creation of a conductive carbon path. While the risk is remote, tracking could result in smoke emission or fire.

There has been no reported incidence of this nature in the South and Southeast Asia region. Nevertheless, Canon will offer free inspections for any evidence of tracking. Please contact your nearest Canon office/representative below.

We apologise for any inconvenience caused.

Country

Company

Contact Point

BangladeshFlora Limited880 2 9567846
BruneiInterhouse Company673 2 653 001
CambodiaRoyal Cambodia Company855 23 428955
IndiaCanon India Pvt Ltd1800-345 3366 (Toll-free)
IndonesiaPT Samafitro6221 3455521
MalaysiaCanon Marketing (Malaysia) Sdn Bhd03 7844 8333
MaldivesSIMDI960 324819
MyanmarACCEL Int'l95 1 202092~96
NepalInt'l Electroniccs Concern977 1 4421991
PakistanShirazi Trading Company92 21 2414643 / 92 21 242 4075
PhilippinesCanon Marketing (Philippines) Inc.632 884 9000
SingaporeCanon Singapore Pte Ltd6799 8686
Sri LankaMetropolitan Office Pvt Ltd94 1 437797
ThailandCanon Marketing (Thailand) Co. Ltd662 344 9888
VietnamCanon Vietnam Representative Office848-820-0466 (HCMC) / 844 512 1033 (Hanoi)