Canon offer replacement scheme for Canon consumer printers only, eg. Inkjet single function, multifunction printers. Please bring in your Canon printer to our Customer Care Centre for assessment on replacement with a newer model.
Processing time of the replacement scheme process, subject to stock availability is as follows:
At Canon Head Office, UOA Business Park - Please allow 3 working days.
At Branch Offices - Please allow at least 5 working days, as stock has to be transported from the Canon Head Office, PJ.