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1. | Change name Inform the Customer Care Department to facilitate changes on the agreements that Canon Marketing (Malaysia) Sdn Bhd had earlier signed with you. |
2. | Relocate We recommend that you do not shift your Canon device as it could damage the internal components. |
3. | Needs to rent a copier Contact Customer Care Department if you need to borrow a device for a minimum of a week. Rental, usage & transport charges apply. |
4. | Requires additional training on equipment To optimize the extensive features of your new Canon device, there is a free training for every new purchase. Call us if you need subsequent training. |
5. | Change network and system configuration Call our Service Hotline to reinstall printers drivers, re-configure copier settings(eg. scan to folder or email) or resolve printing issues arising from network problem. If you require such services on-site, do note that charges apply. |
Note : Canon engineers do not have access to your network and requires permission for access if system configuration is required. |
Provide your booking code and email address you used for the registration, we will re-send the confirmation email to you.