Striking a Balance Between Information Accessibility and Security
While enabling great information accessibility crucial in day-to-day operations, the implementation of uniFLOW helps NEC Taiwan to safeguard trade secrets, key technologies and other confidential information that it is entrusted with. Print jobs are held centrally and released only when employees authenticate themselves at the device, preventing potential information leakage. Additionally, the encryption function of the multifunction devices maintains data confidentiality while information is being processed.
A Dynamic Solution for a Growing Organisation
uniFLOW is easily integrated into NEC Taiwan’s existing administrative systems and access controls, keeping disruption to a minimum and protecting its other long-term investments. For instance, authorised employees are able to access the multifunction devices and release confidential print jobs simply via their existing corporate access cards. The solution is also flexible enough to accord temporary access to short-term users such as partners’ technicians.
On the backend, uniFLOW generates print usage information such as the detailed breakdown of print volume by each specific user. The data is compiled and channeled into the organisation’s internal database for further analysis, determining the cost incurred by each project or department. Careful control and resource redeployment allowed NEC Taiwan to lower operating costs by 30%. Moving forward, the Management is looking to integrate the third generation multifunction devices with the organisation’s email system to enhance document management efficiency and simplify its IT system structure.
Exceptional After-sales Service
NEC Taiwan is particularly impressed by the passionate and proactive maintenance services provided by the Canon technical team. Apart from the routine replacement of consumables and periodic maintenance of the devices, Canon’s team responds swiftly and efficiently to unforeseeable situations.